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TERMS OF SERVICE / END USER LICENSE AGREEMENT (EULA)

Last Updated: July 2026

Welcome to Neat ("the App"). This End User License Agreement and Terms of Service constitutes a binding legal agreement between you (the user) and Neat regarding your use of our application, website, services, and local community features. By creating an account, installing, or interacting with the App, you explicitly acknowledge that you have read, understood, and agreed to be legally bound by all conditions outlined in this document. If you do not agree to these terms, you are strictly prohibited from using the application and must uninstall it immediately.

1. ELIGIBILITY & ACCOUNT SECURITY

To access and use Neat, you must be at least 13 years of age. If you are under the age of majority in your jurisdiction, you represent that you have obtained parental or legal guardian consent to register an account. You agree that all registration profile information provided to us is accurate and complete. You are entirely responsible for maintaining the confidentiality of your account authentication credentials and for any activity that occurs under your profile namespace. You agree to notify us immediately of any unauthorized access to your profile.

2. LOCALIZED CITY INTERACTION & USER DATA RISK

Neat operates on a regional structural concept, allowing users to manually map themselves to specific cities across Greece to see localized community streams. Because these local spaces are public and visible to other verified members of that city boundary, you recognize that posting highly private metrics carries inherent risks. You are advised not to publish personal phone numbers, physical residential addresses, private employment locations, or specific routines inside open discussion boards. You accept all self-inflicted liabilities arising from user-generated assets or disclosures you choose to display within local digital boundaries.

3. USER-GENERATED CONTENT (UGC) SAFETY MANDATE

In strict compliance with international platform safety policies and Apple App Store Guideline 1.2, Neat maintains an absolute ZERO-TOLERANCE POLICY for objectionable content or predatory behavior. You explicitly agree that you will not upload, distribute, comment, or transmit any material that:

  • Is defamatory, libelous, abusive, threatening, or constitutes targeted harassment, stalking, or bullying against any platform participant or community group.
  • Promotes discrimination, hate speech, racism, sectarianism, or hostility based on race, ethnicity, national origin, religious beliefs, sex, age, sexual orientation, or disability status.
  • Depicts graphic violence, physical abuse, self-harm configurations, illegal drug distribution, weapon deployment, or dangerous activities.
  • Contains sexually explicit imagery, pornography, obscene gestures, or any form of exploitative adult themes.
  • Infringes upon any trademark, patent, trade secret, or proprietary intellectual property rights belonging to third parties.

4. MANDATORY SAFETY CONTROLS (REPORTING & INSTANT BLOCKING)

To safeguard our local spaces, Neat supplies every user with real-time interface mechanisms to actively enforce community health. These internal features are operational directly inside application modules:

  • The Reporting Mechanism: Every participant has an immediate option to flag any piece of objectionable user-generated media or profiles violating this EULA. Once reported, the asset is routed to our moderation teams for assessment and removal within a mandatory 24-hour review window.
  • The Blocking Mechanism: You can instantly execute a blocks command on any user account. Once blocked, the filtered user is permanently blocked from seeing your posts, and their content is immediately stripped from your feed view. This block sequence is immediate and completely un-reversible by the targeted user.
  • Automated Enforcement Powers: Neat reserves autonomous jurisdiction to remove violating items, strip publishing rights, or permanently dissolve structural profiles without legal recourse or advance notifications if terms are breached.

5. TERMINATION AND LIFETIME BAN PROTOCOLS

We reserve the unilateral right to permanently cancel, restrict, or suspend your account access permissions if you violate the safety boundaries of this agreement. Multiple content strikes or explicit instances of targeted community abuse will prompt a device-level identity ban to secure the local ecosystem from recidivism.

6. LIMITATION OF LIABILITY & WARRANTY EXCLUSIONS

The App is distributed on an "As-Is" and "As-Available" foundational layer with no warranties of any variety, express or implied. Neat does not guarantee uninterrupted operational status or absolute accuracy of local user feeds. To the max extent permissible under applicable laws, Neat shall not be liable for any direct, indirect, incidental, or consequential damages resulting from platform down-times or actions of third-party users.

7. CONTRACT MODIFICATIONS

We maintain permissions to adjust these structural boundaries as required by dynamic compliance metrics. Continued application execution following update announcements indicates an absolute legal signing of the newly adjusted Terms of Service frameworks.

8. CONTACT AND DISPUTE RESOLUTION

For support documentation, to report systematic community safety violations, or if you require developer coordination, please transmit your inquiries directly to: neatgreece@gmail.com

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